Services Available for Homelessness (Homelessness Prevention Week 1-7 Aug).

Homelessness Prevention Week 2022 (1-7 August) is an annual campaign coordinated by Homelessness Australia. It seeks to raise awareness around people experiencing homelessness, the issues they face, and the action needed to achieve long-lasting solutions, including increasing the supply of social housing.

In Australia there are over 116,000 people experiencing homelessness on any given night. Homelessness Week aims to raise awareness of the impact of homelessness on Australia via national and local community events, including providing information on the importance of housing as a solution and educating communities on how they can make a difference.

There are various services available for people at risk or, or experiencing, homelessness, in all areas of Australia. State, territory and local Governments as well as many community sector organisations, operate telephone services which are a good first point of information and referral.



Australia’s national sexual assault, domestic and family violence counselling service.

Phone: 1800 737 732

Availability: 24 hours a day, 7 days a week


Australian Capital Territory


Provides information and connections for support services in the ACT, including services for families and young people, and services for people who are homeless or at risk of homelessness.

Phone: 1800 176 468

Availability: Mon – Fri 8am – 6pm


ACT Community Directory

Brought to you by VolunteeringACT, the ACT Community Directory helps you find services, community organisations and support groups in the Canberra region.

Phone: (02) 6248 7988

Availability: Mon – Fri 9am – 5pm


New South Wales


Link2home is the statewide homelessness information and referral telephone service. For information, assessment or referral to homelessness services and support in NSW, call Link2home.

Phone: 1800 152 152

Availability: 24 hours a day, 7 days a week



Crisis Accommodation

To speak with a housing and support worker, if you are homeless, at risk of homelessness or escaping family violence in Victoria. Services include emergency accommodation, support, referrals to services, advocacy and court assistance.

Phone: 1800 825 955

Availability: 24 hours a day, 7 days a week



Homeless Hotline

This is a phone information and referral service for people who are experiencing homelessness by the Queensland Government.

Phone: 1800 47 47 53

Availability: 24 hours a day, 7 days a week


Western Australia

EntryPoint Perth

Entrypoint Perth is a free assessment and referral service assisting people who are homeless or at risk of homelessness in Western Australia to access accommodation and support options.

Phone: 6496 0001 or 1800 124 684

Availability: Mon – Fri 9:00am – 7:00pm, Saturday: 9.00am-5:00pm


South Australia

Homelessness Connect

A 24/7 state-wide telephone service for anyone experiencing homelessness in South Australia.

Phone: 1800 003 308

Availability: 24 hours a day, 7 days a week


Northern Territory

In immediate danger, please contact the Northern Territory Police on 131 444.

Shelter Me

Directory of homeless services for homeless people living in the NT. It contains a comprehensive guide to services in all areas of the NT.

Availability: 24 hours a day, 7 days a week



In addition, always if you ever feel you are in immediate danger or in an emergency, call 000 anywhere in Australia.

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