We apologize, we are currently experiencing high call volume with the launch of Workforce Australia.
If you want our team to contact you, please fill out our contact form here

We believe that all Australians should have access to the right job for them. That’s why with AimBig employment, we’re here to make a bigger difference in your life.

With AimBig, you’ll find Workforce Australia services in the Darling Downs and Mackay regions in Queensland.

Our ultimate aim is to deliver you sustainable employment and support you along the way through Workforce Australia.

When we meet, our approach is to really to get know you. That way, we can understand what job you’re looking for and work with you to overcome any potential hurdles you may face. By knowing exactly what you want, we can tailor our services just for you.

Our services do not stop once we have helped you find a job. With AimBig, you’ll continue to be supported for six months after you’re employed. That’s because when you succeed, we succeed together.

How we'll work together

With AimBig Employment, we’re here to support you by:


Understanding what you are looking for


Providing meaningful training and assistance


Knowing what’s available in your local area


Getting you work-ready


Find work and make sure it’s the right job for you

Workforce Australia

The steps to working together

Stage 1: What to expect

If you are referred to us from Centrelink, we’ll call you to introduce ourselves. You will also receive a survey. It’s nothing tricky – it’s a simple way to get to know you and kick start your journey with us before your initial appointment.

You’ll also be sent log on details to your own personalised Job Seeker Portal, our remote servicing tool that will allow you to scroll through our jobs board and keep in touch with our team virtually. If you have trouble logging on, don’t worry, we’ll help you out at your first appointment.

We will also confirm the time, date and office address for our first in person meeting

Stage 2: Our first meeting

Your first meeting is to say Hi and meet your Job Coach face-to-face. Together, you’ll spend time really getting to know each other. We’ll give you a handbook that covers everything you need to know. Starting with:

  • Checking you have a log on to myGov
  • Developing your career profile and resume.
  • Understanding your circumstances and the support you require
  • Developing your first job plan

With Workforce Australia, you have a helpful way to keep your job goal progressing with a “Point Based Activation System” (PBAS). We’ll take you through this handy tracking system as you work toward securing a job.

Stage 3: Your Skills

At your second appointment, we will sit down and run a skills assessment to ensure the service we provide is tailored and considers your circumstances, skills and any issues you may be facing in relating to finding employment.

Stage 4: Your path to a job

As you look for a job we can meet as often as you need to provide the right supports to help you find employment. The costs of these are covered by the program and these are some of the ways we could potentially help you:

  • Accredited Education
  • Work Placements in Local jobs programs, Voluntary work (for experience), Work for the Dole or Path Internships
  • Vocational supports such as AimBig Job Club (link), Self-employment assistance and workshops, Employability skills training
  • Non-Vocational Interventions if you need support around mental health, counselling, housing, transport or financial assistance, we are here to assist. We also have our bespoke MyDirection program (link)
Stage 5: Securing your job

Together, we’ll identify the job that best suits you, and secure you that all-important interview. You’ll also find support tailored to you depending on what you require to find work. These could be job-related training, funds to access equipment or work clothes. Take a look at the ways we can help you. (Link to Financial support)

Over your first six months of working, we’ll stay in touch to offer support and help you make a success and keep your new job.

Workforce Australia Consultants

Supporting participants from diverse cultures and languages

We appreciate that everyone is unique, we come from different social, ethnic backgrounds, sexual orientation and genders. Respect and understand is paramount in how we work with you. If you identify as an Indigenous Australian or come from a non-English speaking background, we also have specialist support staff to assist you on your journey to securing a job.

Choose a bigger future with AimBig


When you choose AimBig, you are part of the Arriba Group, which has over 24 years of experience supporting people to gain long term employment. 


Our fresh and engaging approach to getting you job-ready has seen us place many people into jobs they really enjoy.


With AimBig Employment, you’ll work with highly specialised and experienced coaches, specialised mentors, and Allied Health professionals.


You’ll also benefit from innovative bespoke programs designed to enhance your skills, get you job-ready and support you in employment.


Plus, you can access our extensive connection to local employers.

Frequently Asked Questions

What is Workforce Australia?

If you’re looking for work, Workforce Australia is replacing the previous government offering that was called jobactive and commences on 1 July 2022. Workforce Australia covers all the employment services delivered by the Department of Education, Skills and Employment.

What does Workforce Australia offer?

Workforce Australia is the front door of government employment and skills services, helping Australians to find and keep a job, change jobs or create their own job connecting employment with job seekers, and a refreshed network of providers to deliver tailored case management.

Workforce Australia offers two levels of support:

  1. Workforce Australia Online
    For job-ready job seekers, you will be placed in the online employment services to self-manage your job search and enrol in programs to increase your skills.
  2. Services delivered by a Workforce Australia Employment Services Provider
    This is where AimBig can help you. We’re there if you need more tailored support to help you get job-ready. AimBig can assist to provide tailored case management to help you find and keep meaningful work.

You can find out more about Workforce Australia here.

Who is eligible for Workforce Australia?

If you’re participating in employment services, AimBig can assess your current needs to understand your eligibility and personal circumstances. Once assessed, you can then either be supported by:

  • Workforce Australia Online to self-manage your job search and reporting requirements on the new online platform, or
  • Workforce Australia Services for more tailored support from a provider to help you become job-ready and look for work.

You can find out more about Workforce Australia here.

What is a job search requirement?

With Workforce Australia, there are certain obligations you must meet and take advantage of job seeking opportunities. These include completing job searches and attending interviews. You will be measured under a Points Based Activation System (PBAS) that gives you the flexibility to manage these obligations. You can find out more here.

How to apply for a job?

When you apply for a job, it differs based on where you are looking to apply.

  • Online job board: Attach your resume and cover letter and submit your application.
  • Online: If you have found the website of a company you want to work for, try finding their contact details and submitting your resume.
  • In person: Print your resume and cover letter and introduce yourself to the hiring manager.

Our Locations

LocationSite Address
CannonvaleSuite 16/230 Shute Harbour Road, Cannonvale QLD 4802
Chinchilla28 Middle St, Chinchilla QLD 4413
Crows NestHeritage Bank, 16 Charlotte St, Crows Nest QLD 4355
DalbyUnit 4, Dalby Plaza, 33 Archibald St, Dalby QLD 4405
Gatton5a Railway St, Gatton QLD 4343
Mackay/ Mt PleasantLvl 1 Suite 1.03, The Hub, 12 Greenfields Blvd, Mt Pleasant, Mackay QLD 4740
Miles73A Murilla St, Miles QLD 4415
Oakey90 Campbell St, Oakey QLD 4401
ProserpineShop 4, Centrepoint Arcade, 35 Main Street, Proserpine QLD 4800
Roma2A/ 90 Raglan St, Roma QLD 4455
SarinaSarina Neighbourhood Centre, 65 Broad Street, Sarina QLD 4737
StanthorpeStanthorpe Training Centre, 23 Short St, Corner Short & Connor St, Stanthorpe QLD 4380
Toowoomba42 Neil St, Toowoomba City QLD 4350
Warwick47 Guy St, Warwick QLD 4370

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