About Us

At AimBig Employment, people are at the centre of our business.

An innovative & dynamic employment service provider, we hold a strong track record of working with people with disabilities and achieving employment outcomes.

We are the highest rated National DES provider in Australia, now for 6 months running, with 51% of our sites receiving a 5 star rating. It’s our core business and what we do best.

Perks and Culture

  • Bi-annual salary reviews
  • Remote admin support designed to allow time to focus on your clients
  • Phone, laptop, and cloud-based platform 
  • Salary sacrifice & novated leases
  • Annual compensation toward your professional development
  • 4 extra paid “You Days” annually 
  • Tailored succession planning based on your individual goals 
  • Winner of Australian Growth Company’s Company to Watch Award 2020
  • Most Innovative Company as part of Arriba Group, AFR Boss Magazine 
  • National footprint with 96 locations
  • Quarterly & annual recognition awards & vouchers
  • Fun and dynamic work environment – team building activities & celebratory events

The Role

Your duties will include, but are not limited to:

  • Engage with employers and participants to provide support and assistance
  • Wage subsidy management
  • Assist and educate employers on available wage subsidies
  • Entering placements and creating wage subsidies
  • Early intervention of any risks to employment and implement strategies to mitigate disengagement
  • Manage a high volumes of calls maintaining minimum contact schedules for each jobseeker / employer
  • Provide tailored and effective support ensuring participants are aware of the options available to them
  • Collection of claim evidence ensuring claims are submitted in a timely manner in accordance with contract requirements
  • Track placements and maintain meticulous records in all systems
  • Assist in increasing a participant’s hours and or finding alternative employment where required

About You

  • Experience with Disability Employment Services / Jobactive
  • Specialist in wage subsidies and wage subsidy management 
  • Exceptional communication skills with a proven ability to build strong customer relationships
  • Enthusiastic and friendly with a positive attitude when delivering exceptional customer service
  • High attention to detail and accuracy
  • Superior organisational and time management skills enabling you to meet deadlines and prioritise workload
  • The ability to work autonomously and with our team
  • Outcome and customer focused
  • Resilient, self-motivated and an ability to influence

Next steps

Submit your resume to [email protected] or click “Apply”. 

For more information please contact Amy – [email protected]
We will require the successful applicant to complete a Police Check prior to employment.

AimBig Employment is committed to the principles of Equal Employment Opportunity.

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