Behind the scenes, our dedicated leadership team supports our front line to listen to you and provide an approachable, respectful and collaborative experience. Meet our leaders.
Skills, expertise and compassion
Founder & Managing Director
Marcella is an award-winning founder and managing director with over 20 years’ experience working within workplace rehabilitation and disability services. With a background in occupational therapy and health sciences, Marcella is a values-based, people-oriented leader with extensive experience delivering innovative programs and outcomes across multiple industries, communities and insurance frameworks Australia-wide. Marcella’s strong relationships across government and community-based organisations and focus on corporate social responsibility has led to her being an industry recognised executive.
Director & Advisory Board Member
Craig is a seasoned business leader, director and group advisory board member. With over 18 years’ experience in workplace rehabilitation, disability, employment services and work health, safety & wellbeing, Craig has extensive knowledge across strategic business growth, risk management, talent management and innovation. With a key role in diligence practices and strategic advice for planning, finance, growth and innovation, Craig focuses on helping people to live their best lives. He collaborates with senior leaders to foster an organisation with a social, diverse and community-driven approach.
Chief Operating Officer
Serhat has a proven track record across professional services industries. With over 20 years’ executive experience, Serhat has overseen operational excellence across a number of industries, including IT, workplace rehabilitation and disability services. As our group COO, Serhat has extensive financial, IT, operational and commercial management experience and invokes a culture of positive customer experience.
As multi-award winner for disability employment and strategic project management, Terry has over 10 years’ industry experience across government and non-for-profit sectors.
As AimBig’s General Manager, Terry oversees multiple organisation divisions, supporting the executive team in driving our strategic vision and customer-focused operations. Terry applies a holistic approach to people and customer operations with a strong commitment to corporate social responsibility and social investment.
National Operations Manager
Paul is a highly energetic senior manager with a solid and proven track record in professional services and national operations in Disability Employment Services. With over nine years’ industry experience, Paul is a respected industry leader with a focus on finding employment opportunities for all Australians. As our National Operations Manager, Paul applies a holistic approach to helping our job coaches and regional managers to support meaningful placements and establish valuable partnerships nation-wide.
Chief Financial Officer
Glenn has over 25 years’ experience as a commercially focused finance executive. A CFO of the Year finalist with ASX listed experience, Glenn oversees AimBig Employment’s financial services team ensuring a streamlined approach to financial and corporate affairs for internal and external clients.
Chief Technology Officer
James is an experienced information technology professional with over 20 years’ experience, over ten of these in senior leadership roles. He has worked in the government, corporate and not-for-profit sectors and in a wide range of industries including communications, broadcast, aged care, disability, community services and healthcare. When developing and implementing IT strategies, James ensures that they are in alignment with the overall strategy and goals of the business.
Chief Marketing Officer
Louise is an experienced marketer with a deep customer-centric approach, with over 20 years’ experience in services marketing. She started her life in advertising working across blue-chip clients. Moving client-side, she has held senior marketing roles at BPAY, BT Financial Group, Austrade and the Benevolent Society. She is a passionate believer in the power of brand to shape the destiny of companies.
Head of People, Culture and Talent
Nicole Caltagirone is a results-oriented, performance-driven leader with over 11 years’ experience in Human Resource Management. With a strong background in culture transformation in fast-paced organisations, Nicole strives to continuously cultivate and maintain an engaged and capable workforce while recognising the need to personalise the employee experience. A strategic business partner, Nicole provides the guidance and expertise required to support and deliver organisational change while championing corporate values, vision and mission of the leadership team.
Head of Quality Assurance
Christina has 18 years’ national health industry experience. Through various managerial roles including quality assurance and program implementation, Christina is a senior leader focused on high-quality outcomes, innovative services and improved stakeholder engagement.